IG Access Image

Granting AVB Instagram Access 

*If you are running paid Instagram ads AND you know your Facebook and Instagram accounts are already linked, your next step is granting Partner Access. Those instructions can be found here

*If you are running an organic social media program AND you know your Facebook and Instagram accounts are already linked, your next step is granting Admin Access. Those instructions can be found here

   These steps are necessary for organic social posts AND/OR paid Instagram ads.

Instagram Access – Classic Facebook Page

These instructions are for users who have the “classic” Facebook page setup. If you are using the “New Pages Experience,” click here.

 

NOTE

In order for this to work, you have to be using a Business Instagram account. To check your account settings and/or convert your Instagram from professional to business, follow these steps before proceeding.

Step 1

Log into your Facebook account at facebook.com

Step 2

Go to your Facebook Business Page. 

Step 3

In the left navigation menu, scroll all the way to the bottom and click “Settings.”

screenshot of facebook page settings

Step 4

Again, in the left navigation menu, scroll until you see the “Instagram” menu item and click it.

screenshot of facebook page settings

Step 5

Click the blue button that says “Connect Account.”

facebook screenshot for connecting social accounts

Step 7

A new popup will appear. Click the blue button that says “Continue.”

screenshot of facebook popup

Step 7

A new browser window will appear prompting you to log into your Instagram account. Enter your username and password, then click the blue button that says “Log In.”

Complete any other prompts if they come up.

facebook screenshot of prompts to enter instagram credientials

Step 8

This is what it will look like if your profile has been properly connected.

facebook screenshot of proper linked instagram account

Step 9

You have now linked your Facebook and Instagram accounts. Read below to determine your next steps.

If you’re running an organic social media program with us, your next step is granting AVB admin access. Those instructions are here.

If you’re running paid Instagram ads with us, your next step is granting AVB partner access. Those instructions are here.

If you’re doing both, you must do both.

Instagram Access – New Pages Experience

These instructions are for users who have the “New Pages Experience” in Facebook. If you are using a “classic” page, click here.

 

How to Know You Have the "New Pages Experience"

You will know if you have the New Pages Experience based on a couple of factors. 

If you are sure you have the New Pages Experience, go straight to instructions.

 

Factor 1

When you navigate to your page, a window like this pops up. 

screenshot of facebook pop up for new pages experience

Factor 2

When you click the “review now” button above, your page has the following elements: 

  1. Instead of your personal profile photo, you will see your Page’s profile photo in the top right corner.
  2. The left nav menu will look like it does below.

screenshot of facebook new pages experience admin view

 

Facebook Business Suite

If you have a “classic” Facebook page, your menu items look like this image. Instructions for granting AVB access to your Instagram are at the top of this page.

Grant Instagram Access from the “New Pages Experience”

NOTE

In order for this to work, you have to be using a Business Instagram account. To check your account settings and/or convert your Instagram from professional to business, follow these steps before proceeding.

Step 1

Log into your Facebook account at facebook.com

Step 2

Go to your Facebook Business Page. 

Step 3

Make sure you switch to interacting as your page. 

You should see the following option at the bottom of the left nav menu if you have not yet switched to interacting as your page. If this is not there, and all of the below menu items are selectable, then you are already interacting as your page.

 

screenshot of facebook business page

Step 4

Click “Manage.” You can find this button below your header image and next to the blue “Promote” button.

facebook screenshot of new pages experience

Step 5

In the left navigation menu, click on “Linked Accounts.”

facebook screenshot of professional dashboard in new pages experience

Step 6

Click “Connect Account.”

Step 7

Enter your Instagram username and password. Complete any other prompts to finish the setup.

Step 8

This is what it will look like when your Facebook and Instagram accounts are linked.

facebook screenshot of linked instagram account settings

Step 9

You have now linked your Facebook and Instagram accounts. Read below to determine your next steps.

If you’re running an organic social media program with us, your next step is granting AVB admin access. Those instructions are here.

If you’re running paid Instagram ads with us, your next step is granting AVB partner access. Those instructions are here.

If you’re doing both, you must do both.